Just click on the product of your choice, add it to your cart. This will take you to your shopping cart where quantities can also be changed. Then click 'checkout' to fill out your shipping and payment details. Either enter your credit card details to pay for your chosen items or we also offer other payment options.

We offer FREE GLOBAL SHIPPING. We currently deliver to Australia, Canada, New Zealand, UK and the USA. If you are interested in a specific product please contact us and we will try to help you out.

Please ensure the delivery address and receiver’s name for your order is accurate and complete (including any business name if shipping to a work address) as we may be unable to change these details once the order has been placed.

We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you.

Most orders take 7-14 days, depending on your location it may take longer. Please contact us if you haven't received your order in 21 days.

Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

Lumana Lifestyle accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout: Visa, Mastercard and American Express.
• Apple Pay, Google Pay, Shop Pay, iDEAL, Bancontact & Union Pay.
• Paypal

Please note that your billing address must match the address on your credit card statement.

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

- Gift cards
- Some health and personal care items

To complete your return, we require proof of purchase. Please do not send your purchase back to the manufacturer.

Please contact us to see if you are eligible for a return or refund.

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

Feel free to contact us, we'd love to help you out. Or email us directly at: info@lumanalifestyle.com